Microsoft XBox live Complaint
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Microsoft wouldn't remove over charged - XBox
I wanted to cancel subscription but couldn't because they remove the auto renew link. I thought I would keep it but they suspended my account and I was not able to use the service. I did not get my free games or got to use my online services. SO NOT FAIR. I feel like I was SCAMMED. I'm so upset and crying I cannot use my account until I pay for services I did not receive.
They charged me two months without just canceling they was going to keep charging until I contacted them. It took them a week they lied and never called I call them instead. Now I have over due amount and I cannot use my account they said they could not remove the over charge because they would not accept my payment and claim it was paypal when it was their end. I cancel my music subscription too I would never use their services again or buy none of their products I'm so getting a PS instead. They said that it was because my payment wasn't accepted but they removed the link to cancel and would not accept my form of payment I always used. They said they could not remove the charge. I know they could have but didn't. Just keep loosing customers... No Longer A CUMSTOMER>>>>
They charged me two months without just canceling they was going to keep charging until I contacted them. It took them a week they lied and never called I call them instead. Now I have over due amount and I cannot use my account they said they could not remove the over charge because they would not accept my payment and claim it was paypal when it was their end. I cancel my music subscription too I would never use their services again or buy none of their products I'm so getting a PS instead. They said that it was because my payment wasn't accepted but they removed the link to cancel and would not accept my form of payment I always used. They said they could not remove the charge. I know they could have but didn't. Just keep loosing customers... No Longer A CUMSTOMER>>>>
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Review Rating: 1 out of 5
Reviewed By: Jaylee88
Company: Microsoft XBox live
Product: XBox
Date Added: 7 years ago
Company Location
Washington 98052dress with format: State
RedmondCity
RedmondCity
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